Shipping Information

Rates

Shipping is calculated at checkout from the weight of your order and where it is going. You see the exact cost before you pay.

Production time and shipping time are two different clocks

This matters for deadlines, so it is worth being clear about.

Production time starts when you approve your proof. Shipping time starts when the finished order leaves us. A two-day shipping method does not make a two-week production job arrive in two days.

If you have a hard date, tell us before you order and we will tell you honestly whether it is achievable rather than hoping it works out.

Where we ship

We ship across the United States. For local orders, pickup and local delivery are usually faster and cheaper.

Tracking

You get a tracking number by email as soon as your order ships.

Something arrived wrong

If an order arrives damaged, incomplete, or does not match the proof you approved, tell us and send photos. See returns and custom orders for how we put it right.